The support bot that only says what it knows.
Feed it your website and docs. It answers customers with cited sources, declines what it doesn't know—and turns those moments into leads instead of missed opportunities.
- No credit card
- 2 min setup
- Cancel anytime
Matter Chat
Online
Trusted by agencies and businesses who value honesty
How the honest bot works
Three simple steps from your docs to delightful customer support.
Retrieve with receipts
We search your content and bring back the most relevant passages — every answer carries its sources.
Refuse when unsure
If it isn't covered, the bot says so plainly and offers to connect the visitor with your team.
Capture the lead
Every unknown question becomes an opportunity — captured as a lead and routed to your inbox.
What your bot can actually do
Grounded answers, honest refusals, and a widget that feels like yours.
Returns within 30 days get a full refund.
Source
Answers with the receipts
Every reply is grounded in your content and cites the exact page — so visitors, and you, can trust it.
I don't have that in my knowledge base — want the team to reach out?
Doesn't know? It captures the lead
No made-up answers. It admits the gap, offers a human, and turns the question into a lead in your inbox.
Speaks their language
Auto-detects and replies in the visitor's language — no extra setup.
Hi! How can I help?
Looks like part of your site
Match your color, greeting, and position. Native, not bolted on.
Maya
Support Specialist
Online
Hands off to a human
When a visitor needs a person, it routes the chat to your team — with full context.
Built for answers, not vibes
Everything an honest support bot should be.
What keeps it honest
Grounded in your content, transparent about the gaps, and measured for quality.
Grounded in your content
Crawls your website and docs, indexes every fact, and re-checks daily — so it only ever says what you've told it.
See what to write next
Every unanswered question becomes a ranked list of content gaps, so you always know what's missing.
Quality you can measure
Set golden questions and Matter Chat grades every answer — catching regressions before your visitors do.
Live on your site in an afternoon.
Two lines of code. Works with any stack. Your pages. Our intelligence.
One plan. Priced like it's used.
A fair base covers the crawling, indexing and dashboards. You only pay for answers given, not seats. Agencies — white-label it for every client you manage.
- No per-seat pricing
- No setup fees
- Cancel anytime
Matter Chat
Everything included$49/month per site
- 5,000 conversations included, then $0.05 each
- Unlimited pages, documents, and web sync
- Leads inbox, analytics, and integrations
- Custom domains, white-label & branding
No credit card required. Cancel anytime.
An answer you can't trust is worse than no answer.
Matter Chat is built to earn confidence — it cites every source, refuses to guess, and keeps your data and your budget firmly under your control.
Cited on every answer
Each response links the exact page it came from, so anyone can verify it in a click.
Your data stays yours
We never train models on your content or your visitors' conversations. Ever.
Costs stay predictable
Domain locks, per-visitor rate limits, and hard daily token caps — no surprise bills.
Answer honestly. Capture the rest.
Point Matter Chat at your site and see what it can — and can't — answer. It's honest about both.
No credit card. 2 minute setup.
Join 1,000+ teams building trust with honest AI support.